Articles

 Are backups included with Web hosting packages?

Yes! We make daily backups and we keep backups on safe remote servers.

 Can i have SSH access with admin packages ?

Yes, you can have normal, basic SSH access. For port access please contact us. NOTE:You can also...

 Can I mount the cloud using Webdav without Sync Client ?

This is possible at any time. Of course, you can also use other synchronizing tools, such as...

 Can I personalize my cloud - own design, color, logo ?

Yes, this is possible with all packages. At Nextcloud you have the so-called "Theming" function....

 Can I transfer my domain to Cloudamo?

Your domain can easily be transferred to us. When you order services, just mark that you wish...

 Can I transfer my website to Cloudamo?

Yes! And we would recommend it. If you cannot or don’t know how to transfer website our staff...

 Can I use encryption ?

One important encryption, SSL ( encrypted connection from you to the server ), is pre-installed...

 Can I use my own domain ?

You can use your own domain/subdomain at any time with all packages. You can either order one, or...

 Can I use my own domain or change current domain, subdomain ?

If you wish to use your own domain or subdomain instead ours or you wish to change it  or any...

 How can I erase my cloud and terminate my account ? Right to be Forgotten

You can terminate your service at any time, with only a few clicks in the customer panel at MY...

 How long does it take to establish my service?

Services are activated within 1h after we receive payment. Normally this time is much lower and...

 How to access your files using the Nextcloud Web interface?

You can access your Nextcloud files with the Nextcloud Web interface and create, preview, edit,...

 How to enable SSL/HTTPS for Nextcloud?

In this simple tutorial, we will show you how quickly you can enable free SSL that Cloudamo...

 How to manage deleted Nextcloud files?

When you delete a file in Nextcloud, it is not immediately deleted permanently. Instead, it...

 How to navigating the main user interface of Nextcloud?

By default, the Nextcloud Web interface opens to your Files page. You can add, remove, and share...

 How to quickly update Nextcloud over cPanel > Terminal?

With Cloudamo you have access to cPanel > Terminal to execute occ commands and to do updates...

 How to use Nextcloud gallery app?

The Pictures app has been rewritten and improved, and is now called the Gallery app. It supports...

 My Nextcloud show Maintenance page, how to resolve/fix?

This is common problem with Nextcloud, and in most cases upgrade of Nextcloud or some app did not...

 Setting your preferences in Nextcloud.

As a user, you can manage your personal settings. To access your personal settings:...

 Unlimited users/groups and own apps ?

That's right. You can set unlimited user and groups, as well as use all available apps. The only...

 Web browser requirements for Nextcloud?

For the best experience with the Nextcloud web interface, we recommend that you use the latest...

 What does 60-day guarantee on services mean?

60-day warranty on our services means that in case you are not satisfied with our services and...

 What Nextcloud version is used on Cloudamo?

Cloudamo will always use latest stable version from Nextcloud. You can see current version here:...